Tax & admin · 2 August 2017

Online HMRC forum launched to give small business owners direct tax advice

Speech bubble key icon on computer keyboard close-up concept
The forum and webchat service willconnect small business owners with HMRC advisors
A new online HMRC forum has been officially made live, offering company owners a place to askquestions relating to every stage of starting and growing a company.

The forum, launched 2 August, acts as a live message board and displays comments and discussions between self-employed business owners and HMRC’s tax experts.

While no personal or case-specific information can be posted on the forum, a dedicated webchat service is also on offer, where a case can be privately handled by an advisor.

Categories currently include starting (legal structures and record keeping), managing (tax returns and exports) and growing (industry support and employment law) a business, with a separate area for tax credits.

Open public posts already cover areas such as Making Tax Digital updates, first year tax returns and Class 2 National Insurance contributions.

In an official statement, Mel Stride, financial secretary to the Treasury, said the online HMRC forum would act as a valuable resource for founders and freelancers.

the UK’s 5.4m small businesses play a vital role in our economy. We want to help businesses get off the ground and support them as they grow, Stride said.

that is why we are launching a new forum and webchat service which will give these companies useful hints and tips including how to complete tax returns, grow a business and trade outside the UK so that they can continue to flourish.



Praseeda Nair is an impassioned advocate for women in leadership, and likes to profile business owners, advisors and experts in the field of entrepreneurship and management.

Business Law & Compliance