Review your customer listLook at who you sell to. How quickly does each customer pay you? Do any of them regularly question your price, or expect you to deliver more services for no additional fee? Remember, this is your business. You do not have to deal with anyone who makes your life difficult. It is sometimes hard to turn customers away, particularly as a small business in the early stages of its life, but you will be glad of it in the long run ? and your bill for headache pills will be much smaller
Look back at your cash flowHave a look at your business bank account and see how much you had in the bank at the end of each month. When were your peaks and troughs? Did you have particular months when you were really short of cash? What could you do next year to stop that happening again ? do you need to open your business to new markets, to put your prices up, or borrow extra money? If you do not keep track of your cash, you could find yourself unable to pay bills on time, which will damage your relationship with your suppliers and make them not want to go the extra mile for you next time you need something delivered urgently. Remember, the better your relationship with your suppliers, the more you can do for your customers. In the very worst case scenario your business could even not survive if it runs out of cash completely.
Is your categorisation consistent?When you?re deciding which category in your business books to put your costs into, such as stationery or postage, you may well find that some of your company’s?costs could easily go into more than one category. For example, a monthly subscription to a software provider could be computer software or subscriptions. While there may not be clear-cut guidance from HMRC about which category to choose in these situations, make sure you allocate these costs consistently as they recur. That way, if your accountant needs to move the cost to a different category for tax reporting, it?ll be quicker for them to do that. Also, it?s much easier for you to track how much you?re spending in each category if you always put the same costs in the same places. Go back over your historic transactions and make sure that you?ve categorised your costs consistently.
Close any cancelled invoices or billsYou may have had to cancel an invoice that you?ve issued to a customer, or a supplier may cancel a bill they?ve given you. If this is the case, make sure these items aren?t showing in your business books any more. Usually the best way to do this is by creating a credit note and netting this off with the invoice or bill. This will also reduce the income or cost accordingly in your profit and loss account.
Review your suppliersThink about what you?re buying and how much you spend with the people who you buy from. Could you negotiate a discount on the basis of bulk purchases, or as a customer of long-standing? Are there other suppliers who can give you a comparable product at a cheaper price, or with a faster service? One crucial point is not to compromise on the quality of what you buy. There is nothing that says ?cheap and nasty? faster than flimsy business cards. Make sure you spend enough to avoid devaluing your brand.
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