Why your small business needs PR exposure
For SME owners, the world of public relations or PR can seem like a service they simply don’t have time to consider. After all, running a smaller business means being […] more»
Reputation
Thameslink vs. Poundland: How to protect your brand and reputation on social media
Reflecting on a recent online spat between rail firm Thameslink and high street retailer Poundland, Grid Law founder David Walker explains how business owners can protect their own brand and reputation via social media. more»
Consumer expectations drive ethical business ambitions of small firms
Some eight in ten small UK business owners plan to introduce ethical business practices within the next few years, according to new findings, as consumers and staff place greater value on sustainability. more»
The dangers of doing business with zombie companies
David Walker returns ahead of Halloween to warn Business Advice readers of the risks of doing business with a firm in serious financial trouble, and reveals the signs that could help identify so-called “zombie companies”. more»
Swift and accurate email transactions now critical to customer retention
Over nine in ten UK consumers would consider using a competitor if a brand's email transactions were not up to scratch, as new research confirms the importance of accurate and brand-consistent purchase confirmations, account notifications and e-tickets. more»
Good business ethics determines loyalty of nine in ten high street shoppers
As a small high street business, gaining an edge over large competitors is a vital part of survival. Now, seeing the positive business ethics behind a company appears high on the priorities of shoppers. more»
How to handle staff facing criminal charges or police investigation
For staff facing criminal charges, if the alleged wrongdoing poses a threat to the business, colleagues or customers, the first step is often to suspend the employee. more»
Posh Pawn star James Constantinou uses TV riches to grow empire
Business Advice chatted to the star of Channel 4 reality show Posh Pawn, James Constantinou, about the difficulties of handing over control as the owner of a growing business. more»
Five cyber security measures to protect your business from an NHS-style attack
With cyber attacks now firmly in the spotlight, small business owners need to start thinking about their risk and put in place appropriate cyber security measures to protect their company. more»
Unreported small business fraud reaches £260m a year
The average small business is targeted by a scam three times a year, with a total of £260m worth of fraudulent activity going unreported every 12 months, according to new research. more»
