Although UK consumers have become hooked on ecommerce – 87% bought at least one product online last year – a number of frustrations have begun to affect the shopping experience. more»

A growing returns culture could start to see small ecommerce businesses fold this year, as new research finds half of consumers expect retailers to foot the postage bill for all unwanted goods. more»

Business Advice caught up with Steven Curran, chief operating officer at online food retailer Muscle Food, to find out how to successfully juggle relationships with multiple national supermarkets. more»

Shoppers are less likely to go through with their online purchases if they’re using smartphones or tablets to buy items, new research has found. more»

Some 42 per cent of online shoppers spent more than £300 with a retailer who failed to deliver their items on time. more»

As some of Britain’s most enthusiastic online shoppers, capturing the loyalty of those born between the mid 1960’s and the early 1980’s – or “Generation X” – is essential for retailers seeking a secure revenue stream. more»

From filling up the kitchen cupboard to adding to their shoe collection, the average UK shopper spends £47.84 on spontaneous purchases every month, new research has revealed. more»

Business Advice has been hearing the concerns of hundreds of independent UK business owners, and we’ve uncovered some fascinating insights, some of which we’ve included in this insightful infographic. more»

Online retail smartphone sales grew by almost half in May 2017, as more than half of all visits to UK online shops now come from smartphones or tablets. more»

A new Barclaycard study has confirmed the growing retail power of so-called “next generation” payment methods, with consumer expectations rapidly shifting. more»