What SMEs can learn from UK businesses with the worst customer service
“A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.” Those words were said by Amazon founder and […] more»
High street
Why shoppers won’t mourn the death of the UK high street
Almost 40% of Britons wouldn’t care if the traditional UK high street disappeared, new survey findings have revealed, with online shopping already filling the void. more»
Brexit nerves cast a chill over high street sales as consumers begin to tighten purse strings
Growing Brexit nerves and mild weather have cast another chill over high street sales, new figures have shown. more»
“It’s the real love for what you sell”: Why shopkeepers are UK’s happiest entrepreneurs
Britain’s shopkeepers have higher job satisfaction than any other business owners, according to new survey findings, defying headlines reporting the death of the high street. more»
Amidst the high street chaos, small retailers are finding alternative ways to fight back
While we might not have seen the last of the woes faced by town-centre retailers, the future is not necessarily so gloomy for independent retailers. more»
Saving the UK’s independent restaurants before it’s too late
The pressure on small restaurant businesses is certainly taking its toll, yet the struggles being faced by these important, independent eateries are all too often overshadowed by the financial hardship of larger chains. more»
Virtual reality shop assistants will serve high street shoppers “in 5 years”
Being greeted at the door by a friendly virtual reality shop assistant will become standard across the UK high street in the next 5 years, according to a new study. more»
Deadpool 2’s Blockbuster revival shows power of authenticity in the streaming age
To celebrate the DVD and Blu-ray release of Deadpool 2, a temporary, pop-up version of iconic video rental store Blockbuster has opened in East London. more»
Will 2082 be the year ecommerce kills off the high street for good?
66 years from now, all retail sales will be made online, according to a new study. Could 2082 be the year the high street sees its final shopper? more»
Business rates bill is “double what the council first told me”: A cafe on the brink of closure
As the Federation of Small Businesses launches a new campaign to protect small high street shops, one cafe owner reveals how a business rates hike has threatened the survival of their business. more»
