Even after Take Back Tuesday on 2 January – when UK return volumes doubled that of a normal working day – gift returns cause by failed Christmas deliveries will still cost retailers hundreds of millions of pounds. more»
21 December will mark Panic Thursday – the day when Christmas shoppers traditionally abandon online purchases in favour of bricks and mortar shops. more»
Some 42 per cent of online shoppers spent more than £300 with a retailer who failed to deliver their items on time. more»
A major increase in the sale of merchandise related to the release of Star Wars: The Last Jedi has given independent retailers a much-needed boost. more»
Cash-only businesses could be about to forfeit sales of £2bn in the month leading to Christmas this year, but the permanent loss of custom might cause greater concern. more»
eBay sellers have been tipped-off ahead of high demand for books, vinyl and DVDs this Christmas, as new research finds that over half of UK adults now prefer physical media to digital downloads. more»
Independent retail owners adopting in-store technology to create a personalised and efficient customer experience could be the first to win shoppers from high street chains this Christmas, new research has suggested. more»
Britain’s high street retailers have had their strongest September since 2012, according to new sales figures, giving shop owners confidence ahead of the critical trading period leading up to Christmas. more»
The number of retail firms experiencing significant financial distress this December has increased by 6 per cent year-on-year compared with 2015, with small businesses bearing the brunt of the sector’s weak Christmas trading period. more»
With the festive season in full swing, new research has revealed the lucrative opportunities for merchants to reach those last-minute Christmas shoppers. more»
