Does Amazon Prime Now pose a threat to small business owners?
The retail giant’s expansion into rapid delivery has been welcomed in the UK, but as it expands into France, the mayor of Paris has raised serious concerns about the company’s impact on the small business ecosystem.
Amazon’s Prime Now service launched in the French capital in June 2016 and the city’s authorities were irked not to be warned in advance of its roll out. Free for Prime members, the service offers same-day delivery within a two-hour window in central areas of the city.
In a statement released by mayor Anne Hidalgo and translated by France 24, she said: This operation is likely to seriously destabilise the balance of Parisian businesses.
The mayor also called on Amazon to guarantee that its approach fully respects local Parisian businesses and takes into account the absolute necessity of preserving their diversity.
While third-party items from sellers using Fulfilled by Amazon (FBA) are sometimes on offer for Prime Now buyers, the vast majority are provided by the giant company itself and Hidalgo expressed concerns that this will damage small local suppliers, as well as increasing pollution.
When Prime Now launched in parts of London in June 2015, it was met with a more enthusiastic response, with testers applauding the speed of delivery and selection of products.
In the US, where the service has been in place for over a year and is used by 25 per cent of Prime users, small business owners have complained about the barriers to entry posed by its free delivery and hard-to-compete-with speed.
Hannah Wilkinson is a reporter for Business Advice. She studied economics and management at Oxford University and prior to joining Business Advice wrote for Kensington and Chelsea Today about business and economics as well as running a tutoring company.
Amazon, eBay and Etsy have been ranked as the best retailers in the world when it comes to social media strategies, according to a new Retail Social Index compiled by analytics company Brandwatch. more»