HR · 2 January 2018

January job exodus set to hit technology, travel and leisure businesses

Learning new skills meant staff were more likely to remain in their roles
Learning new skills meant staff were more likely to remain in their roles

The UK industries most at risk of losing employees this January are in the technology, travel and leisure sectors, new research has found.

As January’s so-called “job exodus” is set to begin, a study from employee engagement platform Qualtrics has shown which industries workers may be most likely to walk away from in early 2018.

Whilst the technology, travel and leisure sectors are expected to suffer most from the job exodus, employees in the manufacturing and health industries were found to be the most likely to remain in their roles.

A survey of more than 4,000 UK staff revealed some of the factors involved with why certain industries and businesses were more likely to lose workers to a job exodus than others.

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According to the research, employers that were most likely to keep staff in the long-term were those which supported a healthy work-life balance, provided staff with opportunities to learn new skills and took a proactive role in solving individuals’ problems or concerns in the workplace.

The results of the study suggested employers needed to make more effort to listen to workers about their experiences and act on the feedback they receive.

Employee experience specialist at Qualtrics, Sarah Marrs, said: “From our study, we know that with better managerial support, acknowledging the need for a work-life balance and allowing employees to broaden their development, companies can do a lot to hold on to their best people.”

The survey data also revealed which types of employee were more likely to leave their role in the January job exodus than others. Those in junior positions, aged 35 or below, were more likely to quit their job than older workers, for example.

Job leavers were more likely to be female than male, the research showed, and were more likely to have thought about work outside of their contracted hours of employment – checking emails or taking phone calls at weekends, for example.

Marrs added: “The January job exodus marks the culmination of employee dissatisfaction and disengagement [from] the previous year. Employees have had time out to assess their careers and rethink the type of work they would ideally like to be doing.

“Businesses have 12 months to avoid the job exodus. It’s a case of understanding what really drives the employee experience and taking action to improve it. Listening to employees and acting on their feedback is key.”

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ABOUT THE EXPERT

Fred Heritage was previously deputy editor at Business Advice. He has a BA in politics and international relations from the University of Kent and an MA in international conflict from Kings College London.

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