Seven micro business lessons from Gareth Southgate’s World Cup strategy
Basking in the unfamiliar glow of a late England goal and the first opening tournament win since 2006, the world’s hardest job is looking surprisingly easy today.
Business leaders have long turned to sporting managers for inspiration, so what can be learned from Gareth Southgate’s early World Cup win? Chris Barnard, senior accountancy manager at Crunch, offers up seven lessons for decision makers.
Take the pressure off to energise the team
By playing down expectations in the months leading up to the World Cup, Southgate managed to alleviate pressure on a national team which is so often weighed down by unrealistically high hopes.
As such, the players wouldve considered a 1-1 draw a worthwhile achievement, let alone the win they ultimately earned. Creating an environment where every member of the team can achieve is just as powerful in business, not to mention a useful way of helping with employee retention.
Celebrate performance over results
Interviewed immediately after the game, the England manager praised his team’s resilience and positive performance: Even if we had drawn I would have been proud of us. Celebrating performance over specific results is just as valuable when talking about sales, innovation or new client wins.
Incentivising and rewarding a team’s brilliance and effort rather than reserving celebrations for obvious wins is both motivating and fair, as it removes the element of luck which can see some staff rewarded more than others when a big win goes their way.
Learn from your predecessor’s mistakes
Southgate has abandoned the rigid 4-4-2 which he played, and arguably suffered under, as part of England’s recent history. Instead he embraced a fluidity that suited his inexperienced young team.
Understanding the talent at your disposable and playing to your people’s strengths is a powerful advantage which makes the most of the agile decision-making that’s possible in a small business.
Sisters Diana and Debbie Domican have more than three decades? experience in financial services and education between them, so in 2014 teamed up to launch The Dom Education Group (Domeg) and offer financial services courses to young people. Business Advice caught up with the pair to find out how the business has been getting on so far. more»