A small business guide to hiring freelancers and embracing the gig economy

David Walker | 5 June 2017 | 7 years ago

Hiring freelancers doesn't need to be complicated. Here are common pitfalls to avoid.
If you’re growing your business and need more people, how do you decide whether you should be hiring freelancers or full-time employees?
Forthe first in his latestbusiness Advice series, Grid Law founder David Walker outlines the essential legal considerations for small business owners looking athiring freelancers, and helps readers understand the legal implications of the gig economy from an employer’s perspective.

Apparently, if we want to be more successful in business, we need to use the latest technology to disrupt industries and we need to embrace the gig economy? i.e., to use freelancers rather than employing a large number of staff.

Those giving this advice say that it’s a great arrangement for everyone.

But is it? And should you be following this advice in your business and hiring freelancers?

The benefits of freelancing

There’s no doubt that flexible working is on the rise, as there are clear benefits for everyone. For the business, hiringfreelancers offers far more flexibility and potentially huge cost savings because you only use them when the demand is there and only pay them for the work they do.

The freelancers are their own boss so they also have greater flexibility. They can work as much or as little as they want to and they can choose their hours to fit in and around their other commitments.

For us, as consumers, we benefit from lower costs and more convenience because whatever service we need is immediately available through an app on our smart phones.

A guide to hiring freelancers
Freelancers can choose their hours to fit around their other commitments.
So, if this arrangement is so much better for everyone, why is there so much controversy around it? Why are freelancers taking legal action which is leading to new landmark? decisions on workers? rights?

Freelancers vs. employees

For many businesses, there is no problem. They regularly use freelancers to fill short-term positions or carry out specific tasks. Other businesses need permanent staff so employ them in the normal way. This is fine and everything is nice and clear for everyone.

The problems occur in the middle ground when a business treats their workers as employees, but pays them as freelancers without any legal rights or protection.

Putting aside whether this is morally right or wrong, there are real commercial benefits to doing this. This is why fast growing start-ups are so tempted by this arrangement, even if they should really be giving their workforce all the rights and protections they’re entitled to as employees.

When does a freelancer become an employee?

If you’re growing your business and need more people, how do you decide whether you should be employing them or engaging them as freelancers?

There are many factors to consider, and this is something you may want to take proper legal advice on, but to give you some guidance, here are some key points to consider.

If you need someone to do regular work and the worker is obliged to do this work, this would indicate that they’re an employee. If they’re genuinely free to pick and choose the work they do, this would indicate that they’re a freelancer.

However, if you call them a freelancer and say they have the freedom to choose but you put too many restrictions in their contract so that they’re not free to work elsewhere, this may indicate that you’re treating them as an employee.


The benefits of hiring freelancers
Problems occur when a business treats its freelancers as employees.
The more you try to control the worker, the more likely they are to be an employee and this doesnt just mean telling them how they do the job.

If they’re expected to conform to company policies, dress codes and behaviours, they’re more likely to be classed as employees. If they have complete freedom to carry out the tasks you set them in their own way, they’re more likely to be freelancers.

The deeper the worker is integrated into the business, the more likely they will be seen to be an employee. For example, does their name appear in the internal phone directory? Do they have a work email address and do you issue them with business cards? If yes, then they’re likely to be seen as an employee.

From the workers? perspective, these issues may not seem important. They may be quite happy to wear the uniform and represent the brand. The big difference comes with their rights, pay and benefits.

Employment rights

Employees are entitled to all sorts of protections under the law. For example, they’re entitled to a minimum wage, they’re entitled to sick leave, they’re entitled to a pension and they have protection against being unfairly dismissed.

Freelancers doesnt have any of this. As I said before, they’re simply paid for what they do and if they don’t work, they don’t get paid.

This is why engaging freelancers can seem so attractive for a business. If a business can convince its workforce that it’s better to be self-employed (or it gives them no choice) it can potentially save huge amounts of money.

Genuinely self-employed freelancers know and understand the risks of working for themselves, but they usually charge a higher rate to compensate for this.

However, if a freelancer doesnt have the bargaining power to charge a freelancer rate (sometimes what they’re actually paid works out at less than the minimum wage) and they’re restricted from working elsewhere, you can see why they feel aggrieved.

it’s no wonder they want to take legal action to be classed as employees so they can receive all of the rights and benefits they think they’re entitled to.

A guide to hiring freelancers
Employees are more likely to have to abide by company policies and dress codes.
Losing such legal action can have a devastating effect on a business, especially a startup which had not budgeted for providing all of their staff with full employment rights and benefits. This is why it’s so important to get the relationship with your staff right, from the very beginning.

Hiring freelancers and the law

Having said all of this, there’s no doubt that flexible working and self-employment is becoming even more popular for both businesses and the workers.

Therefore, the whole issue of being employed verses being self-employed is currently subject to close scrutiny and review. it’s likely that were going to see some big changes to the law in this area in the near future, so watch this space.

Just to finish off, there’s a side issue I thought I would mention here. Were all talking about the gig economy. What most people don’t realise is that the word gig? is a registered trademark of Fiverr!

If Fiverr isnt careful, the more this phrase is used without any action being taken, the more it could become a generic term for flexible working and they would likely lose the protection that a trade mark gives them. But that’s a discussion for another day!

If you have any questions about working with freelancers please feel free to email me at and Ill happily answer them for you.

David Walker is the founder of Grid Law

Read our mini-series coveringemployment law changes in the gig economy

  1. The status of gig economy workers
  2. Looking to the future
  3. An international perspective

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