High Streets Initiative · 19 November 2018

“No place in the UK”: Why the magic of Black Friday is wearing off for British shoppers

Black Friday
Only 13% of UK shoppers buy their Christmas presents on Black Friday

Has the tide turned against Black Friday? New research has revealed British consumers think they can get equally good deals all year round, with the scale of the event putting many off altogether.

According to fresh findings from The QT, a consumer tracking study conducted by the7stars, Black Friday is losing its allure among shoppers in Britain.

Although the numbers suggest a growing presence of Black Friday within our retail culture – sales have been predicted to reach £10.4bn this year – the allure could be starting to wane.

Some 81% of survey respondents believed they could find good sales and promotions throughout the year if they looked hard enough. Almost half felt that a dedicated day to sales was too overwhelming and often don’t know where to start.

Meanwhile, two in five believe the US tradition has “no place” in the UK.

__________________________________________________________________________________
Black Friday

 

High streets retailers must not join Amazon in a race to the bottom on Black Friday 2018

Rather than pit themselves against online giants like Amazon on 23 November, retailers have been told use their own expertise to focus on the customer,

__________________________________________________________________________________

The influence of Black Friday on our Christmas shopping is also stuttering. Only 13% of shoppers claimed to buy their Christmas presents on Black Friday, marginally up from 10% two years ago.

Young people aged 18-24 years old were one group remaining loyal to Black Friday, with a third holding off buying items until after the event, compared to just 5% of the 65+ demographic. Younger shoppers also preferred Black Friday to the more traditional January sales.

Commenting on the findings, the7stars’ Frances Revel said: “Black Friday is often referred to as the biggest shopping day of the year, but it’s clear from our research that sentiment is changing and the ‘magic’ of previous years is really starting to wear off.

“Instead of being seen as a one-off chance to find lots of amazing deals, the Black Friday marketing period is now considered confusing to consumers; a largely American tradition that makes little sense here in the UK, and a practice that is encouraging already troubled retailers here to engage in a ‘race to the bottom’”.

Revel added: “In an insecure political climate, with the value of the £ fairly volatile, this might be the first year we see the tides begin to turn on Black Friday from both a shopper and retailer perspective.”

Read more from our High Streets Initiative:

Sign up to our newsletter to get the latest from Business Advice.


 
TAGS:

ABOUT THE EXPERT

Simon Caldwell is deputy editor at Business Advice. He has a BA in politics and communications from the University of Liverpool, and has previously worked as a content editor in local government and the ecommerce industry.

Q&A

If you’ve found the article above useful, but have a more detailed and bespoke question, then please feel free to submit a query to our expert. We at Business Advice will get in contact with them on your behalf and arrange for a personalised response. These questions and answers will then be collated on the site for any other readers who have similar queries.

Ask a question

Procurement