- 50% of fraud victims suffer severe stress
- 38% suffer sleeping difficulties
Thirty seconds spent reading our latest Scam Alert email or a one-minute call to our Fraud Advisors, or 5 minutes reading a real-life story about a fraud can save thousands of pounds, weeks of stress and keep everyone focussed on the important things in life.Our service reinforces good behaviours towards fraud threats and keeps members abreast of the latest nasty scam to look out for. Let?s have a look at some of those behaviours or golden rules as we like to call them:
1. PAY SAFEWhenever you buy something online try and use a credit card, the anti-fraud protection is much better than if you use a debit card or a bank transfer.
2. STRONG PASSWORDSThe first part of securing your tech is strong passwords. A strong password will have a mixture of letters, numbers and special characters and should vary for your different accounts.
The National Security Cyber Centre recently published a report highlighting that in one breach they found 23 million people using the password 123456.Use 2-factor authentication whenever you can. And good anti-virus software is essential on all windows PCs and Android phones.
3. ANTI-VIRUS INSTALLED AND ON?If you use a windows device, including Android phones you must install good anti-virus software and regularly check that it is switched on and updated. ? The sophistication of today?s viruses and malware require up to date defences.
4. DON?T CLICK!Whenever you receive an email, text or a pop up resist the urge to click on the link unless you are more than 100% sure of the sender is. If you really are interested, go independently to their website and make sure it?s the real thing. The digital world is full of phishing attempts and innocuous looking downloads with horrible malware that can steal your personal details, passwords, and cash.
5. SOCIAL MEDIA PRIVACYEveryone should regularly review their privacy and security settings on their social media accounts. Social media has become the fraudster’s number one hunting ground and we all need to monitor who and what we are sharing with whom. Also make sure that 2-factor authentications are switched on because if your account is taken over by a fraudster, they can wreak havoc and its not easy to get control back.
6. NEVER BUY ANYTHING FROM COLD CALLSIt?s so difficult to really know who is at the other end of the phone that it?s just not worth the risk anymore. Simply hang-up and don?t be caught out.
7. DEAR CUSTOMER/CLIENTIf an email, letter, or text is not personally addressed to you, there?s a good chance it?s a fake and should be ignored, especially if there is a link attached.
8. CHANGE OF PAYMENT DETAILSWhenever you receive an email from someone you pay regularly asking you to change the account details ALWAYS give them a quick call to check, unfortunately due to some of the big recent data breaches there are a lot of compromised email addresses out there and emails look genuine but the sender is not who you think it is.
9. FOLLOW THE CROWDSFollowing reviews is not a foolproof tactic but it definitely pays to avoid poorly reviewed products, websites, sellers, etc and also those who have few reviews. On-line it pays to follow the crowd!
10. SOUNDS TOO GOOD TO BE TRUE?It?s probably a scam! As was noted above, the key to staying safe is to stay informed. Unfortunately, with less than 1 in 100 cases of fraud investigated in the UK, fraudsters continue to come up with new malicious scams every day. We all need to make sure that we keep reading, keep talking and keep safe.
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