Franchising · 7 May 2019

Top ten ways to protect your employees from scams

40% of all crime in the UK is fraud related. Yet whenever we talk to people about fraud and scams, they immediately joke about calls from BT about their internet and how they would never be taken in. Actually, in truth, at least a third of them will be the victim of one or another cyberfrauds alone this year? and the consequences are severe.

The average victim takes almost 2 full work days to sort out the aftermath…

  • 50% of fraud victims suffer severe stress
  • 38% suffer sleeping difficulties
And those are the non-financial consequences. Last year the average reported loss to investment fraud was 29, 000.

Keeping employees protected from their biggest criminal risk in the UK makes a big difference in their lives and helps employers reduce absenteeism and increase productivity.

Information is the key to staying safe. We all need to know about the scams, we need to understand how prolific they are and how vulnerable we all are.

it’s essential to keep yourself and your employees informed and give them somewhere to call for advice.

Thirty seconds spent reading our latest Scam Alert email or a one-minute call to our Fraud Advisors, or 5 minutes reading a real-life story about a fraud can save thousands of pounds, weeks of stress and keep everyone focussed on the important things in life.

Our service reinforces good behaviours towards fraud threats and keeps members abreast of the latest nasty scam to look out for.

Let’s have a look at some of those behaviours or golden rules as we like to call them:


Whenever you buy something online try and use a credit card, the anti-fraud protection is much better than if you use a debit card or a bank transfer.


The first part of securing your tech is strong passwords. A strong password will have a mixture of letters, numbers and special characters and should vary for your different accounts.

The National Security Cyber Centre recently published a report highlighting that in one breach they found 23 million people using the password 123456.

Use 2-factor authentication whenever you can. And good anti-virus software is essential on all windows PCs and Android phones.


If you use a windows device, including Android phones you must install good anti-virus software and regularly check that it is switched on and updated.

? The sophistication of today’s viruses and malware require up to date defences.

4. don’t CLICK!

Whenever you receive an email, text or a pop up resist the urge to click on the link unless you are more than 100% sure of the sender is.

If you really are interested, go independently to their website and make sure it’s the real thing.

The digital world is full of phishing attempts and innocuous looking downloads with horrible malware that can steal your personal details, passwords, and cash.




Mark White founded Reassura after his wife's 91-year-old grandmother was conned into paying ?600 for a non-existent call blocking service. The scam left the pensioner too embarr-assed to tell anyone and afraid to answer the phone. After hearing of his relative's ordeal, Mark conducted research into fraud and began working on his idea for a helpline to give victims an immediate fraud advice service from UK-based advisors.

Work and Wellbeing