Businesses need call centres to establish communication and provide excellent customer service. Poor call centre services and experiences can break a company’s reputation. more»

UK export businesses may be feeling nervous about exiting the EU. However, there are plenty of other great trading destinations beyond Europe, here's how you can explore them. more»

It’s not easy being a small business owner. When times are tough and you’re up against it financially, difficult decisions need to be made. And with labour costs typically accounting […] more»

The tax office is urging business owners to make the right preparations to ensure they can continue trading in and out of Europe. more»

Grid Law founder David Walker advises a sole trader struggling to receive payments worth almost £7,000 from a building firm and clarifies the process of statutory demands. more»

HMRC has written to 145,000 UK businesses trading with EU nations clarifying simplified importing procedures should Britain leave the EU without a deal. more»

Is this legal? The new price would leave the project making a loss, and using a different supplier would jeopardise the delivery date for the client. more»

Following his series of articles drawing the distinctions between agents and distributors, Grid Law founder David Walker responds to a reader locked in a dispute with their sub-agent. more»

Cocooning Brits are going to eat more food at home next year, according to new figures, providing a boon for restaurants and delivery firms. more»

Companies could be prevented from winning government contracts if they continue to pay suppliers late, as new legislation is introduced to tackle the UK's late payment problem. more»