How to deal with a difficult customer
If you have a business or have ever worked in a customer-facing role, you will have experienced a difficult customer. Sadly, there will always be at least one disgruntled person […] more»
Business development
From a sales strategy to digital marketing, our Business Development section showcases the latest from the front line of trends proven to take your small business to the next level. It charts the journey from fleshing out that initial business plan right the way through to planning for exit and looking back on a successful entrepreneurial journey.
Can an Executive Master’s degree in Marketing and Sales boost your career?
In this day and age, it's important to be able to stand out from the crowd. Here's how an Executive Master's degree in Marketing can boost your career. more»
Black Friday lockdown loss totals 1.26bn
Theestimated loss of Black Friday UK spend due to lockdown is predicted to beover 1.26bn. Here's what you need to know to make the most margins this pre-Christmas season. more»
Black Friday: 5 ways to convert digital customers to a sale
For many businesses, Black Friday holds an additional pressure this year after the challenges which the pandemic has brought over the past few months. Here are five ways to make the most of this sales event in 2020. more»
5 reasons to deploy integrated ticketing in contact centres
Jamie MacSween of Puzzel shares his thoughts on the consumer switch to email, and why it has become more important in contact centres, as well as how to use automated […] more»
Get your business ready for the post coronavirus world
Retail expert, Catherine Erdly tells businesses what they should be doing to get ship-shape for a post coronavirus future. more»
Five powerful tips for selling your products online
Retail expert, Catherine Erdly gives Business Advice readers some powerful tips for smashing online sales. more»
Three ways to grow your sales
Retail expert, Catherine Erdly gives small business advice on growing your sales in three effective ways. more»
Four elements that successful retail businesses share
Retail expert, Catherine Erdly shares her insights on what successful retail businesses have in common. more»
How to sell during COVID-19
Catherine Erdly, founder of Future Retail Consulting offers small businesses advice on how they can sell their products and services during covid-19 more»
