Those in sales are in an awkward paradox. We’re archetypally competitive, but ultimately in a profession where failure is unavoidable. The psychology of sales dictates that our attitude can hugely […] more»

It’s common knowledge that the road of a brand-new business is a rocky one. According to the Office for National Statistics (ONS), whilst small business survival rates in some industries […] more»

If businesses want to survive in the future, having great customer service is important. For customers today, being able to interact with a business in the way they want is […] more»

A new report published in collaboration with the national data protection watchdog, the ICO, and the UK telecoms regulator Ofcom, has revealed UK attitudes to social media regulation. more»

Do you know how to find new customers online? Do you do this successfully already? Or do words such as ‘programmatic’ or ‘cookie’ fill you with confusion? Without specialist training, […] more»

Brand investment will always be vital for growth, competitive advantage and shareholder value. A carefully executed rebrand can yield many benefits, such as re-establishing brand relevance, increasing awareness among target […] more»

Trust is the very basis of successful sales execution. Without trust your customers are unlikely to be committed to the sales process, resulting in a sales pipeline which is patchy, […] more»

Small businesses across the UK are set to share an estimated £118m revenue boost from extra bank holiday consumer spending over both bank holiday weekends in May, according to new figures from Paymentsense. more»

Content marketing is delivering significant results for B2B marketers the world over. But the rules are still being written and plenty are getting it wrong, writes Jason Ball, founder of […] more»

For SME owners, the world of public relations or PR can seem like a service they simply don’t have time to consider. After all, running a smaller business means being […] more»