Business development Praseeda Nair · 7 September 2017
Eight in ten founders Google their own business to manage its online reputation
Googling your own businessis becoming an increasingly popular way of managing a brand’s online reputation, as new findings reveal 82 per cent of entrepreneurs regularly put their company into search engines. In a survey of small business owners, conducted by marketing agency Digimax, over a third of believed how their brand appeared on Google, in terms of rankings and reputation, was vital to business survival. A closer look at the findings uncovered the driving factors for business owners Googling their own company. For over two-thirds, the main concern was purely how the company looked to potential customers and clients whose first encounter with the brand was online. Meanwhile, a fear of reputational damage also concerned founders. Over half said they were seeking customer reviews of their business, while only a minority were happy with what they saw of their company on Google. Reflecting on how important an online presence has become for small businesses, Shaz Memon, Digimax creative director, said Google was seen by founders as having the potential to make or break their business. marketing professionals have long known the power of Google there are few people who don’t now know what is meant by a ‘Google ranking’ but it’s interesting to see that companies are no longer simply trying to move up the search engines ranks, but actively using it as a tool to control their image and determine customer opinion, he explained. Memon added: The internet has become an increasingly important aspect of running a business and companies need to find ever-more inventive ways to make the most of it. This widespread embracing of Google is really only just the beginning of the tech revolution.
ABOUT THE EXPERTPraseeda Nair
Praseeda Nair is an impassioned advocate for women in leadership, and likes to profile business owners, advisors and experts in the field of entrepreneurship and management.