Business development Rebecca Smith · 4 November 2015
UK retailers expecting to cash in on two-thirds of all Black Friday sales across Europe
British shoppers are leading the charge when it comes to Black Friday sales across Europe, with UK retailers predicted to rack up around two-thirds of all sales on November 27. Shoppers are predicted to spend 966m, compared to 1.53bn across the continent, according to research commissioned by RetailMeNot. The study looked at seven European countries the UK, France, Belgium, Germany, Italy, the Netherlands and Spain, along with the US and Canada, and combined interviews with over 450 retailers and 3, 000 shoppers. British retailers are bracing themselves for a deluge of shoppers anticipating a record-breaking Black Friday, while online sales are expected to reach near 1bn. It is predicted that Black Friday sales will top 1.5bn in Europe for the first time, as UK shoppers make up around two-thirds of this spend. It found that outside of the UK, Black Friday spend is expected to be highest in France and Germany, with the French spending 159m and Germanys shelling out more than 281m. Retailers expect shoppers in Italy to spend 45m, 38m in Spain, 26m in the Netherlands and 19m in Belgium. In the US meanwhile, shoppers will spend 1.72bn on the day an increase of 16 per cent on 2014, while Canadian retailers predict some 57m to be delivered in pre-Christmas sales. Giulio Montemagno, SVP & GM international at RetailMeNot, said: Black Friday is now a firm fixture on the UK retail calendar and retailers that were knocked sideways by Black Friday in 2014 are making sure they are fully prepared this time round. He explained this has involved preparation in the lead-up, with some retailers delaying promotions in early November so as to capitalise upon the anticipated spike in sales on Black Friday and the start of the Christmas shopping period. Montemagno has seen many investing specifically to up the customer experience, after some came under criticism in 2014 as websites crashed and some retailers were left unable to fulfil all orders placed. According to RetailMeNot, the top five ways in which UK retailers have been getting ready for the Black Friday onslaught are: (1) Greater promotion of in-store ‘click and collect’ services Some 86 per cent of retailers hope to ease the pressure on delivery firms and ensure that customers can get hold of their purchases quickly by encouraging more consumers to collect items in-store or use ‘commute-and-collect’ services such as Doddle. (2) Create dedicated Black Friday shopping pages
ABOUT THE EXPERTRebecca Smith
Rebecca is a reporter for Business Advice. Prior to this, she worked with a range of tech, advertising, media and digital clients at Propeller PR and did freelance work for The Telegraph.