Business development · 6 January 2016

Small online retailers confident about 2016 prospects but others urge caution

Small online retailers
Some 13 per cent of small online retailers think they can reach new markets in 2016
Half of the UK’s small online business owners are bullish about their prospects for 2016, according to new research by eBay.

More than ten per cent of digital SME managers are expecting to hire more staff over the next 12 months and some 13 per cent are confident about being able to reach new markets, the survey revealed.

the business community should be very encouraged by the findings of our Small Business Optimism Index, said Kit Glover, head of professional selling at eBay.

despite a tough retail environment, the fact that digital small businesses are looking to expand their product offerings, export to more foreign markets and thus employ more people here in the UK can only be a good thing, he added.

Dowsing & Reynolds, a small technology company which sells through eBay, achieved 40 per cent growth in 2015. Founder James Dowsing-Reynolds said: In order to facilitate our growth plans in the New Year, were moving into larger premises.

weve also identified new customer segments, namely architects and interior designers, as target areas for 2016 and were continually diversifying our product range.

Yet the first December sales figures to be released by big retailers have painted a more mixed picture of the landscape for British retailers with December 2015 a less successful trading month than many had hoped.



Hannah Wilkinson is a reporter for Business Advice. She studied economics and management at Oxford University and prior to joining Business Advice wrote for Kensington and Chelsea Today about business and economics as well as running a tutoring company.

Business development