Sales & Marketing

Are 08 Numbers Free?

Business Advice | 27 July 2023 | 9 months ago

Are 08 Numbers Free?

Are 08 numbers free? This is a question that a lot of consumers and businesses ask, and we are here to clarify the answer. There are a lot of telephone numbers used in the UK, especially by businesses and organisations, and many of these start with 08. However, despite being widely used, there is still a lot of confusion surrounding the exact cost of calling an 08 number. This confusion is likely to stem from the fact that some 08 numbers are free, but many are not.

When it comes to the cost of calling 08 numbers, there is no ‘yes’ or ‘no’ answer, as the cost depends on the specific number itself. For example, 0800 and 0808 numbers are free from all landlines and mobiles, but this isn’t the case for every 08 number. It’s important to remember that there are 08 numbers that incur a small fee, such as 0844, 0845, 0870 and 0871. The cost of calling these numbers can quickly add up, especially if you are calling from a mobile or abroad. In this article, we explain everything that you need to know about the cost of calling 08 numbers in the UK.

 

What Numbers Starting With 08 Are There?

If you find yourself asking are 08 numbers free, you have come to the right place. There is no set price that covers all 08 numbers, as some are more costly to call than others. 0800 and 0808 numbers are freephone services, meaning that they are free to call from both landlines and mobiles. You can call any 0800 or 0808 number, knowing that it won’t cost you a penny.

0843, 0844 and 0845 are business rate numbers, and calling these can cost up to 20p per minute from landlines and 65p per minute from mobiles, depending on your phone company’s charges. Many of these numbers also have a service charge to pay, which can increase the cost even further. 0870, 0871, 0872 and 0873 numbers can also be expensive to call, at up to 13p per minute from both landlines and mobiles. This is because these numbers are business rate numbers regulated by the Phone-paid Services Authority.

 

Why Do Businesses Use 08 Numbers?

There are a handful of benefits that come with using 08 numbers in the UK, which is why they are commonly used by charities, businesses and government organisations. It gives businesses a way to provide free customer service to customers, which customers are sure to appreciate. Anyone can contact the business or organisation and seek help, knowing that they won’t be charged a hefty fee for doing so. This is likely to encourage customers to choose one business over another, as no one wants to end up out of pocket to contact customer services.

08 numbers can also help a business to appear local and easy to reach, even if they are located elsewhere. This means that customers are more likely to choose and trust the business, thinking it’s located close by. 08 numbers are not geographically linked to a specific area, making them ideal for businesses who want to establish a national presence. This means that businesses can receive calls from customers across the UK, regardless of where they are. It’s also possible to use memorable 08 numbers to a business’ advantage, as they can become part of a business’s marketing strategy. Using the number in advertising and marketing can be an effective way of boosting brand awareness.

 

How Much is it to Call 0845 Numbers?

Before calling an 0845 number, you need to know how much it’s going to cost you. Otherwise, you could be in for a shock when your phone bill arrives. When you call an 0845 number, you have to pay an access charge. The cost of this charge can range hugely, and it can be as high as 20p per minute from a landline, and as high as 65p per minute from a mobile. You will also need to pay a service charge when you call an 0845 number, and this goes towards the network that’s operating the service. Generally, the service charge is between 1p and 7p, depending on the operator and whether you are using a landline or mobile.

 

Is the Cost of 08 Numbers Different from a Landline, Mobile or Abroad?

Yes, the cost of calling 08 numbers from a landline, mobile and abroad varies hugely. Calling from a landline tends to be the cheapest option, as many mobile phone networks charge customers a significantly higher amount to call from a mobile phone. Calling 08 numbers from abroad is the most expensive, as international rates apply when you are calling from outside the UK. These rates can vary based on the country you are calling from and the specific 08 number you are contacting. If you are calling an 0800 or 0808 number, you won’t be charged if you use a landline or mobile, but you could be charged if you are calling from abroad.

 

Final Thoughts

As you can see, there are a number of benefits that come with using an 08 number as a business. As many 08 numbers are free, a business can use the nationwide reach to its advantage, as well as benefiting from having a number that’s easy to remember. Of course, if you decide to use an 08 number that does come at a cost to customers, you need to consider whether this could put people off contacting you.

 

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