- They?re a record of what you and who ever you?re working with have agreed
- They help you both comply with the law
- They help you avoid misunderstandings that could lead to costly disputes
- They help protect you if the other person doesn?t stick to their side of the bargain
- They help prevent someone stealing your ideas or poaching your staff
Standard terms and conditions of businessWhether they?re ?click to accept? terms on your website or they?re printed on the back of an order form, your standard terms and conditions are the unsung saviours of your business. They give your clients clarity about what to expect when they work with you. For example, they explain exactly what service you?re providing, whether the result is guaranteed or just a target, what your payment terms are, and many other important details that are specific to your business and the services you provide. Using standard terms and conditions can also free up vast amounts of your time because you don?t need to prepare a bespoke contract for every client or new piece of work. You can also authorise your staff to agree contracts with clients subject to your standard terms without them consulting you every time. If you?re selling products or services online, you must have written standard terms and conditions. It?s impossible to have a verbal agreement with your online clients because you won?t have any direct contact with them. However, your standard terms and conditions need to be kept up to date. If the law changes or you change your way of working, your terms and conditions should be updated to reflect this.
Shareholders/partnership agreementsWhen starting a business with other people (particularly friends and family), it?s very easy to assume that you all want the same things out of it and that you all have the same ambition. The reality can be very different. A shareholders? agreement (if you?re running a limited company) or partnership agreement (if you?re running a partnership) will be a written record of the contributions that each of the business owners makes. For example, one may be contributing cash, another expertise. One may own intellectual property rights that are crucial for the business, another may provide premises or equipment. The agreement will also set out how the business will be run and how the owners will split the profits. If the business doesn?t work out or the owners decide to go their separate ways, it can help prevent disputes by, for example, pre-agreeing whether any property or assets they contributed should be returned to them. However, in my experience, the true value of a shareholders or partnership agreement comes from everyone sitting down and talking through these issues. This ensures everyone knows exactly where they stand, right from the start.
Non-disclosure agreementsUsing non-disclosure agreements (sometimes referred to as confidentiality agreements or NDA?s) will help protect your ideas and trade secrets from being stolen. They create a legally binding obligation to keep what ever is disclosed confidential and gives you the right to claim compensation if that confidentiality is breached. Sometimes it makes good commercial sense to enter into a confidentiality agreement but other times it?s essential. For example, if you have invented a new piece of technology and there?s a chance you could patent it, you must keep it confidential. If you don?t, and the idea becomes public, you won?t be able to register a patent later and this could put your business at a huge disadvantage.
Employment, consultant and freelancer agreementsAs your business grows, you will need more help, so you will need to take on employees or freelancers. If you employ people, having proper employment contracts and all the necessary policies to accompany them is the best way to ensure you comply with your legal obligations as an employer. When you work with freelancers there are far fewer rules and regulations to comply with. On the one hand this could be good news for the business, but on the other it means the whole relationship is governed by the terms of your contract. It?s therefore very important to get it right. For more information on what should go into a freelancer contract, please see my previous article: Five essential considerations when hiring a freelancer.
Have a look at some of our other favourite David Walker articles:
- Why it makes sense to adopt a limited company structure
- What happens when terms and conditions are only signed by one party?
- How to get comfortable having awkward conversations
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