Consumers want convenience, which is why more and more people are turning to voice search to find answers, make purchases and interact with businesses. Whether it’s asking Alexa to add items to the weekly shopping list, or using Siri to find the nearest train station, speaking to our devices has quickly become part of daily life for a lot of people. Voice search has transformed how people discover and engage with businesses and, if your business isn’t on board, you could miss out on unique ways to connect with your audience.
What is Voice Search?
There’s always something changing in the digital world, and that’s recently led to voice search.
Voice search allows users to speak into a device, rather than typing their query into a search bar. Using artificial intelligence (AI) and natural language processing (NLP), voice assistants can understand what’s being said and provide answers. This is most commonly done using
Amazon’s Alexa, Apple’s Siri, Google Assistant and Microsoft’s Cortana, all of which interpret spoken language to deliver search results, answer questions and perform tasks.
As voice search becomes more widely used, and the technology evolves, its capabilities are expanding. It’s already a lot more accurate, intuitive and integrated into daily life than it was a few years ago. It’s not uncommon for someone to ask Alexa to set a timer, or ask Google to play their favourite song, without giving it a second thought. As smart speakers and mobile assistants continue to evolve, voice search is being used more and more, and it’s changing how people find and connect with businesses.
Why Voice Search Matters for Businesses
With the rise of voice search, you need to keep up with what people expect from the brands and businesses they work with. Voice search has led to a major shift in digital behaviour and consumer habits, and businesses that ignore it are at risk of falling behind.
Search Behaviour is Changing Voice searches are typically longer and more conversational than typed ones, and you need to bear that in mind when you’re optimising your website and creating content. You need to optimise for more natural language queries – for example, asking a full sentence, rather than typing in a few keywords – to ensure content can be found.
Featured Snippets and Position Zero Voice assistants tend to pull answers from featured snippets at the top of search results. This means that businesses who reach position zero – which refers to the first search result that appears above all other organic listings – are more likely to be found using voice search. If your content appears there, your business gets more visibility and credibility.
Local SEO is Becoming More Important Local SEO has always been important, but that’s increased since voice search has become a key part of how people find information. A large percentage of voice searches are local – for example, searching for a takeaway nearby or needing local train times – and businesses that aren’t optimised for local SEO could miss out on valuable foot traffic and conversions.
Mobile and Smart Speaker Integration People are relying more and more on voice-enabled devices, such as smartphones and smart speakers – and you need to make sure that your business’ digital presence is optimised for these platforms. That includes everything from website speed to mobile friendliness.
Is Your Business Embracing Voice Search?
If you want to stay competitive, you need to embrace voice search. It’s not just a trend, it’s a change in how people interact with technology and how they connect with businesses.
Focus on Local SEO As we said, local SEO is more important than ever. Update your Google Business Profile, making sure that your business name, address and contact details are consistent across all platforms, and encourage customers to leave reviews. These all boost your chances of showing up in local voice searches, which is how people will find you.
Improve Site Speed and Mobile Optimisation Voice searches often happen on mobile devices, when people are on to go, so your site needs to be fast and mobile-friendly. Things like compressing images and using responsive design can ensure a smooth experience.
Optimise for Conversational Keywords People speak differently than they type, so you need to optimise your content for conversational keywords. Use long-tail keywords and natural language phrases that reflect how customers actually talk, rather than a keyword or phrase they’re likely to quickly type. Think about the questions they might ask and structure your content to answer them clearly.
Create FAQ Pages As voice searches tend to be questions, having a detailed FAQ section can help you to target these queries directly. Structure your answers in clear, concise ways so voice assistants can easily find information.
Keep Content Concise and Relevant When you’re creating content for voice search, you need to be clear, concise and straight to the point. Voice assistants prefer quick answers, so try to share information and deliver value in as few words as possible. This can boost your chances of being featured and used in voice search results.
Voice search is changing the way consumers connect with businesses and by optimising your online presence with this in mind, you’ll position your business for online success. Embracing voice search can lead to better online visibility, improved user experience, and it can give your business a competitive edge.
Sign up to our newsletter to get the latest from Business Advice.