Expert: Mark Smith

Dr Mark K. Smith is founder and CEO of ContactEngine. ContactEngine specialises in improving customer engagement using its proactive, conversational AI tech. It has impressive case studies to show how it has done this, with clients like Sky, Argos, Asda, Whirlpool, British Gas, Telus and many more. In fact, the company was also recently named by the Sunday Times in its top 100 tech track companies to look out for.

Articles by Mark Smith