How customers will be reaching your business this year
There's a popular notion among consumers that social media is now the best way to contact businesses, but is this true? According to a recent survey by Moneypenny – it isn't. more»
Expert: Kate Cox
Kate Cox joined Moneypenny as Global Chief Marketing Officer earlier this year after holding the position of Vice President, Chief Marketing Officer at GoDaddy EMEA and HEG (Host Europe Group). She has a wealth of experience in driving exceptional growth for e-commerce and subscription businesses in the B2C, B2C2B and B2B sector, especially companies with high value expectations requiring rapid growth. Moneypenny is the world's leading outsourced communications provider, delivering telephone answering, live chat, switchboard and multichannel customer services. Moneypenny works with businesses of all shapes and sizes, from sole traders right up to multinational corporations. The company was founded by a brother and sister team in 2000 and currently handles over 15 million customer communications a year for 13,000 businesses. Moneypenny is proud to have won the Queen’s Award for Enterprise and has been recognised six times in The Sunday Times ‘100 Best Companies to Work For.’
Articles by Kate Cox
