Janie Van Hool is a prominent communication expert specialising in leadership development programmes and executive coaching. Janie teaches the art of communication, presence and impact to professionals in a range of organisations, from the construction industry to investment banking. As Founder and Director of VoicePresence, Janie has worked as a workshop facilitator and 1:1 coach for more than 20 years, enhancing the communication skills of executives and creating listening company cultures. She also has extensive experience in developing and delivering high potential leadership programmes for graduates – and teaches at some of the world’s top business schools including the Ashridge Hult flagship senior executive leadership programme. Janie is the acclaimed author of The Listening Shift: Transform your organization by listening to your people and helping your people listen to you (Practical Inspiration, 2021). The book explores the power of listening, which often flies under the radar when it comes to communication in business. It is the ultimate guide to learning how to cut through the noise and listen expertly. The Listening Shift draws on the learning and experiences she has gained as a RADA-trained classical actress, a voice teacher (she has an MA in Voice Studies), from her research into Performance Psychology at Edinburgh University, and from her years volunteering as a listener for Samaritans in the UK.